WhichBusinessEnergy

Privacy Policy

This Privacy Policy explains how WhichBusinessEnergy.com (“we”, “our”, “us”) collects, uses and protects your information. We are committed to handling your data responsibly and in line with UK GDPR and the Privacy and Electronic Communications Regulations (PECR).

1. Who We Are

WhichBusinessEnergy.com is an independent online resource that provides comparison tools and general information about UK business energy brokers. For all privacy-related enquiries, please contact:

Email: support@whichbusinessenergy.com

2. What Data We Collect

We collect the following types of information:

2.1 Information you provide directly

  • Postcode, business address or region (for comparison results)
  • Email address (optional on the home page, required on the quote form)
  • Business size, sector, usage estimates
  • Contact name, company name and phone number (quote form step 2)

2.2 Automatically collected data

  • Pages viewed and actions taken on the website
  • Basic device and browser information
  • Anonymous analytics data

2.3 Cookies

We use essential cookies for site functionality and analytics cookies to improve user experience. You can disable cookies in your browser at any time.

3. How We Use Your Data

Your information is used for:

  • Generating comparison results based on your region or sector
  • Contacting you with broker introductions if you complete the quote form
  • Understanding how visitors use the site to improve our tools
  • Sending operational messages related to your enquiry

We do not use your data for unrelated marketing without clear consent, in line with PECR rules.

4. Legal Basis for Processing

We rely on the following lawful bases:

  • Legitimate interests – when generating tailored comparisons or following up on enquiries
  • Consent – where you opt into marketing or communications
  • Contract – when you request broker introductions

5. How Long We Keep Your Data

We keep enquiry data for up to 24 months unless you ask for it to be removed sooner.

6. Who We Share Information With

Your details are only shared with business energy brokers if:

  • You complete the quote form
  • The broker is relevant to your region, sector or enquiry

We do not sell data. We do not share personal data with parties unrelated to your enquiry.

7. Your Rights

  • Right to access your data
  • Right to correct inaccurate information
  • Right to request deletion
  • Right to withdraw consent (for marketing)
  • Right to complain to the ICO

To exercise any of these rights, contact us at support@whichbusinessenergy.com.

8. Updates to This Policy

We may update this Privacy Policy from time to time. The most recent version will always appear on this page.