Business Energy Switching Guide (2025)
Switching business energy supplier does not need to be complicated. The key is knowing
your dates, understanding your options and using brokers and suppliers in a way that
protects your organisation, rather than rushing into the first deal you are offered.
Use this guide alongside our independent broker comparison and
two-step quote request form to switch with confidence.
1. Know your current contract position
Before you talk to any supplier or broker, make sure you understand your current
contract position. This avoids early termination charges and unwanted automatic renewals.
- Contract end date or “fixed term” expiry
- Any notice period or termination window
- Current supplier name and product type
- Annual consumption (kWh) for gas and electricity
- Meter numbers (MPAN for electricity, MPRN for gas)
This information is usually on your latest energy bill. A good broker will ask for these
details upfront and should be comfortable if you take time to verify them.
2. Decide your switching objectives
Cheaper unit rates are important, but they are not the only reason to switch. Many
organisations also want:
- More predictable costs (via fixed contracts)
- Better billing accuracy and support
- Greener or renewable-backed tariffs
- Simplified administration for multi-site portfolios
Being clear on your objectives helps you weigh different contract options more sensibly.
3. Compare supplier and broker routes
You can either contact suppliers directly, or work with a broker that compares offers
on your behalf. Each route has advantages:
-
Direct with suppliers: full visibility of supplier offers,
but more time-consuming and fewer expert explanations.
-
Through a broker: simpler, faster and often better access to
multiple suppliers, but you must understand how the broker is paid.
Our broker comparison table focuses on transparency, contract
clarity and SME support, not just headline prices.
4. Understand commission and hidden uplifts
Many brokers are paid via a small uplift added to your unit rates, rather than a visible
fee. This is common practice, but it must be handled transparently.
We strongly recommend asking any broker:
- How they are paid for your contract
- Whether commission is added to your unit rates
- Whether they can show you how those uplifts are calculated
For a deeper explanation, read our
Hidden Commission Guide, which explores how uplifts
work and what to watch for in your paperwork.
5. Timing your switch
Timing can be just as important as pricing. In general:
- Start looking 3–6 months before your contract ends
- Avoid leaving it so late that you risk automatic rollovers
- Check whether there are any early termination conditions
A good broker will not pressure you into signing immediately. They should explain
how long an offer is valid for and give you time to make a considered decision.
6. Checking contract details before you agree
Before you sign, double-check:
- Contract length (in months or years)
- Unit rates and standing charges (and whether these include broker uplift)
- Any pass-through charges or non-commodity elements
- What happens at the end of the term (rollover or notice required)
- Any auto-renewal, termination or out-of-contract clauses
Ask your broker or supplier to summarise this in plain English. If something is unclear,
request a written explanation.
7. What happens during the switch?
Once you agree a new contract:
- Your new supplier or broker will register the switch
- Your old supplier may object if there is debt or contract conflict
- You will be asked to provide an opening meter reading on the go-live date
Throughout this process, your supply itself is not physically interrupted — you are
simply changing the company that bills you for the energy used.
8. Using WhichBusinessEnergy.com to switch safely
WhichBusinessEnergy.com is designed to help you:
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Understand how brokers work and what “good” looks like, via guides like this.
-
See how different brokers compare in our
independent comparison table, with clear “Best For” and
Key Summary notes.
-
Request quotes from brokers we believe are a good fit for your region, sector and usage,
using our Get Quoted form.
No supplier will contact you directly unless you choose to proceed with a contract.